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Validation
Use the same currency for both inputs. Values must be 0 or higher. If cost is 0, ROI is undefined. If savings are less than cost, ROI will be negative.
Automation ROI (%) = ((Savings from Automation − Cost of Automation) ÷ Cost of Automation) × 100.
The output shows the return generated relative to the investment. Positive and rising ROI indicates effective design, adoption, and governance. Negative ROI suggests under utilisation, poor process fit, or inflated implementation cost.
It links engineering effort to financial impact, guiding which workflows to automate next and how aggressively to scale.
| Use Case | Typical ROI Range (%) |
| Back office finance and HR automation | 50 to 200 |
| Customer support and service desk automation | 60 to 180 |
| IT and DevOps workflow automation | 80 to 250 |
| Manufacturing and assembly automation | 40 to 150 |
| Warehouse and fulfilment automation | 50 to 170 |
Example 1: Standard case
Savings from Automation = ₹12,00,000
Cost of Automation = ₹4,00,000
Automation ROI = ((12,00,000 − 4,00,000) ÷ 4,00,000) × 100
= (8,00,000 ÷ 4,00,000) × 100
= 200%
Interpretation: Every ₹1 invested returned ₹2 in value within the measurement window.
Example 2: Adoption gap scenario
Savings from Automation = ₹6,00,000
Cost of Automation = ₹4,50,000
Automation ROI = ((6,00,000 − 4,50,000) ÷ 4,50,000) × 100
= (1,50,000 ÷ 4,50,000) × 100
= 33.3%
Interpretation: Modest ROI suggests improving user adoption, expanding coverage, or trimming licence scope.






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Answers to Frequently Asked Questions
Automation ROI (%) = ((Savings from Automation − Cost of Automation) ÷ Cost of Automation) × 100.
Include labour hours saved, reduced errors and rework, faster cycle times, lower overtime, and avoided outsourcing or contractor spend.
Include them in the cost of automation for the period measured so ROI reflects true economics.
Efficiency improvements such as time saved per transaction feed into the savings figure. Multiply time saved by volume and by fully loaded hourly rates.
Check adoption, exception handling, and process fit. Consider narrowing scope, improving training, or renegotiating tooling costs.
No. The formula is ratio based. Use the same currency for both inputs.
After pilots, each phase release, and quarterly for live automations to confirm that savings persist and to capture scale effects.