A score of 8 or higher (on a scale of 10) indicates significant red flags. We recommend pausing all contract negotiations until the agency provides deep proof of work and transparent pricing.
Start by requesting a “Transparency Audit.” Ask for raw data access and a breakdown of management fees. If they resist, it may be time to evaluate new partners.
In performance marketing, anyone promising “guaranteed” results is usually ignoring market volatility. Reliable agencies promise a process, not a specific ROI number.
For established agencies, yes. For new boutique agencies, they should at least be able to share the past professional successes of the individual team members assigned to you.
High turnover at an agency means your account will constantly be handled by people who don’t understand your business. Stable teams lead to better long-term performance.