Innoviti Payment Solutions is India’s leading omnichannel commerce platform, enabling seamless payment experiences for retailers and brands. Operating in the competitive fintech space, Innoviti powers payment acceptance for major retail chains nationwide through innovative digital commerce solutions.
When Innoviti approached upGrowth, they had already built strong credibility through traditional marketing and industry presence. However, their digital footprint was almost non-existent. At a time when B2B buyers and retail decision-makers were actively consuming content on platforms like LinkedIn and Instagram, Innoviti lacked a consistent brand voice online. They needed to establish thought leadership, improve visibility, and build a structured, multi-platform content engine to drive engagement and long-term recall.
When Innoviti approached upGrowth, they were already a well-established fintech player with strong credibility in the retail payments ecosystem. Their offline and traditional marketing presence was solid, but digitally, the brand had almost no consistent footprint across key social platforms.
At a time when B2B decision-makers, retail stakeholders, and industry communities were actively consuming content on LinkedIn, Facebook, Instagram, and YouTube, Innoviti wasn’t showing up where conversations were happening. They needed to build visibility, thought leadership, and engagement from scratch, across multiple platforms, without diluting the brand voice or relying on paid campaigns.
How a user-first content approach transformed Innoviti from zero digital presence to a complete social media authority across LinkedIn, Facebook, Instagram, YouTube, and X in 90 days.
312%
Facebook Interaction Growth
82%
LinkedIn Impression Surge
59K
Total Monthly Impressions
Innoviti needed to transition from traditional marketing expertise to digital-first thought leadership across five major social platforms. With no established presence and limited platform knowledge, the company was missing critical opportunities to engage different audience segments on LinkedIn, Facebook, Instagram, YouTube, and X.
Build Innoviti’s organic social presence from ground zero across all five major platforms: LinkedIn, Facebook, Instagram, YouTube, and X. Establish thought leadership in payment solutions while creating platform-specific engagement strategies that reach B2B decision-makers, retail partners, industry stakeholders, and broader audiences.
01 Platform-specific targeting
Mapped different audience segments across all five platforms. LinkedIn for B2B decision-makers, Facebook for retail partners and community, Instagram for visual storytelling, YouTube for product demonstrations, and X for real-time industry conversations.
02 Content strategy framework
Developed platform-optimized content mix with unique approaches for each channel. LinkedIn thought leadership, Facebook community building, Instagram visual commerce, YouTube educational content, X industry updates, and quick insights.
03 Engagement system
Implemented systematic engagement tactics, including strategic tagging, platform-specific hashtag optimization, comment engagement, and multi-channel community building, amplifying organic reach across all platforms.
04 Copy and creative optimization
Crafted platform-native copy and creative formats. Professional insights for LinkedIn, community-focused content for Facebook, visual-first storytelling for Instagram, video content for YouTube, concise updates for X.
Result:
Facebook interactions surged 312%, LinkedIn grew 82%, achieving 59K total monthly impressions. Innoviti established a complete 5-platform social authority from zero.
The strategy succeeded because it recognized that each of the five platforms serves distinct purposes and audiences. By optimizing content for each platform’s unique ecosystem and format, Innoviti built a comprehensive digital presence across the entire social landscape. The user-first approach prioritized audience value over brand promotion across all channels.
In just 90 days, Innoviti successfully transformed from having almost no digital presence into a strong, multi-platform social brand across LinkedIn, Facebook, Instagram, YouTube, and X. With a structured platform-first strategy and consistent execution, the brand achieved a sharp rise in impressions, clicks, and interactions, most notably a 312% growth in Facebook interactions and an 82% surge in LinkedIn impressions, building measurable visibility and engagement across every key channel.
After: 140
Growth: +312%
After: 6,750
Growth: +146%
After: 42,040
Growth: +82%
After: 59,081
Growth: +47.3%