Transparent Growth Measurement (NPS)

Social Media Engagement Rate Benchmarks by Industry in India (2025-2026)

Contributors: Amol Ghemud
Published: February 16, 2026

Summary

The average social media engagement rate in India varies significantly by platform and industry. Instagram averages 1.5-3.5% for business accounts, LinkedIn averages 2-4% for company pages, and Twitter/X averages 0.5-1.5%. D2C brands typically see higher engagement (2.5-5%) than B2B companies (1.5-3%) due to visual product content and larger consumer audiences.

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Your complete guide to understanding what good engagement looks like and how to improve yours

What is a good engagement rate on social media?

Engagement rate is a critical metric that measures how actively your audience interacts with your content. The formula is straightforward: (Likes + Comments + Shares + Saves) divided by Impressions, multiplied by 100. Unlike follower count, which merely indicates reach, engagement rate reveals the quality of your community and their genuine interest in your message.

In the Indian social media landscape, engagement rate matters significantly more than follower count. Brands with smaller but highly engaged audiences often outperform larger accounts with passive followers. This distinction has become even more pronounced as algorithms across platforms increasingly prioritize authentic interactions over vanity metrics.

Platform-specific engagement rate baselines for 2025

PlatformPoor PerformanceAverageGoodExcellentViral Territory
InstagramBelow 0.5%0.5-1.5%1.5-3.5%3.5-6%6%+
LinkedInBelow 0.8%0.8-2%2-4%4-7%7%+
Twitter/XBelow 0.2%0.2-0.5%0.5-1.5%1.5-3%3%+
FacebookBelow 0.3%0.3-0.5%0.5-1.5%1.5-3%3%+
YouTubeBelow 1%1-3%3-7%7-12%12%+

Instagram engagement rates in India have stabilized around 1.5-3.5% for business accounts, which represents a healthy baseline. Achieving 3.5-6% indicates excellent content strategy execution, while 6% and above suggests viral performance or highly niche, passionate communities.

LinkedIn engagement benchmarks have evolved significantly. Company pages typically achieve 2-4% engagement, which is considered good. The platform has shifted its algorithm to reward comments and meaningful discussions, making 4-7% exceptional for B2B content. This shift incentivizes brands to create thought-leadership content that sparks conversation.

Also Read: AI Visibility Audit: Know Where Your Brand Stand

What are the engagement rate benchmarks by industry?

Indian industries show dramatically different engagement patterns based on audience type, content nature, and platform suitability. D2C brands consistently outperform B2B brands, while visual-heavy industries benefit from platforms like Instagram and TikTok.

1. D2C and eCommerce

PlatformEngagement Rate RangeTop Performing Content
Instagram2.5-5%Product demos, user reviews, behind-the-scenes
LinkedIn1.5-2.5%Growth metrics, founder stories, company updates
Facebook1-2%Product catalogs, customer testimonials

2. SaaS and B2B technology

PlatformEngagement Rate RangeTop Performing Content
LinkedIn3-5%Thought leadership, data visualizations, product updates
Instagram1.5-3%Company culture, product features, industry insights
Twitter/X1-2%Real-time updates, industry commentary, trending topics

3. Healthcare and pharmaceutical

PlatformEngagement Rate RangeTop Performing Content
LinkedIn2-3.5%Educational content, research findings, doctor spotlights
Instagram1.5-3%Health tips, wellness content, patient testimonials
Facebook1-2%Community support, health awareness, expert advice

4. Education and EdTech

PlatformEngagement Rate RangeTop Performing Content
Instagram3-5%Student testimonials, learning tips, campus highlights
LinkedIn2.5-4%Thought leadership, course highlights, alumni success
YouTube4-7%Tutorial videos, student interviews, course previews

5. Fintech and financial services

PlatformEngagement Rate RangeTop Performing Content
LinkedIn2.5-4%Financial tips, market insights, product explainers
Instagram1.5-2.5%Money tips, lifestyle content, customer stories
Twitter/X1-2%Market updates, financial news, real-time commentary

5. Real estate

PlatformEngagement Rate RangeTop Performing Content
Instagram2-4%Property tours, virtual walkthroughs, location highlights
Facebook1.5-3%Property listings, client testimonials, market updates
YouTube3-5%Property virtual tours, buyer guides, neighborhood content

6. Professional services (agencies, consulting)

PlatformEngagement Rate RangeTop Performing Content
LinkedIn3-6%Case studies, founder content, industry insights
Instagram2-3.5%Portfolio work, team culture, success stories
Twitter/X0.8-1.5%Industry commentary, expert perspectives, event updates

7. FMCG and consumer packaged goods

PlatformEngagement Rate RangeTop Performing Content
Instagram2-4%Product usage, recipes, lifestyle integration, user-generated content
Facebook1.5-3%Community engagement, product information, promotional content
YouTube3-6%Product tutorials, recipe videos, lifestyle entertainment

8. Master industry comparison table

IndustryInstagram RateLinkedIn RateFacebook RateBest Platform
D2C / eCommerce2.5-5%1.5-2.5%1-2%Instagram Reels
SaaS / B2B Tech1.5-3%3-5%N/ALinkedIn
Healthcare / Pharma1.5-3%2-3.5%1-2%LinkedIn
Education / EdTech3-5%2.5-4%N/AInstagram + YouTube
Fintech / FinServices1.5-2.5%2.5-4%N/ALinkedIn
Real Estate2-4%N/A1.5-3%Instagram + YouTube
Professional Services2-3.5%3-6%N/ALinkedIn
FMCG / CPG2-4%1-2%1.5-3%Instagram + Facebook

Also Read: Social Media Budget Planning Guide for Indian Startups

How has engagement changed from 2023 to 2025?

Social media engagement patterns in India have undergone substantial shifts in the past two years. These changes reflect broader algorithmic updates, user behavior evolution, and the rise of short-form video content.

Platform2023 Average2024 Average2025 AverageTrend Direction
Instagram Feed Posts1.8-2.2%1.5-2%1.2-1.8%Declining
Instagram Reels2.5%3.8%4.5-5.5%Strong Growth
LinkedIn Company Posts1.8-2.2%2.2-3%2.5-4%Growing
Twitter/X Engagement1.2-1.8%1-1.5%0.8-1.3%Declining for Brands
YouTube Shorts2-3%3.5-4.5%4.5-6%Explosive Growth
Facebook Posts1.5-2%1.2-1.8%1-1.5%Slight Decline

Instagram organic reach has declined significantly, with the platform deprioritizing static feed content. However, Reels engagement has surged 40% year-over-year, now consistently outperforming traditional carousel posts. This shift reflects user preference for short-form video and Instagram’s competitive response to TikTok.

LinkedIn has become increasingly valuable for B2B brands. The platform’s algorithm now favors comments over likes, meaning discussions and meaningful interactions receive greater distribution. Educational and thought-leadership content consistently outperforms promotional material by 2-3x.

Twitter/X engagement has declined for brands overall, though personal accounts and news-related content remain stable. The platform’s shifting user base and algorithm changes have made sustained organic growth challenging for most B2B accounts.

A critical emerging trend is the rise of dark social engagement. Saves, shares to private messages, and direct shares have increased 35% since 2023. These metrics are often invisible in standard analytics but represent highly engaged users who find content valuable enough to preserve or share privately.

Why is your engagement rate low, and how do you fix it?

Low engagement rates typically stem from identifiable, fixable issues. Analyzing these causes systematically and implementing targeted solutions can improve engagement rates by 50-100% within 90 days.

Common causes of low engagement

Infrequent posting causes algorithms to deprioritize your account. Instagram, LinkedIn, and Facebook all reduce distribution for accounts posting less than 3 times weekly. The algorithm assumes inactive accounts have lower engagement value.

Misaligned content fails to resonate with your audience. If your audience follows you for product reviews but you primarily post industry news, engagement suffers. Audit what content your followers actually engage with.

Excessive promotional content destroys engagement. Posts exceeding 20% sales-focused messaging see 40-60% lower engagement. Audiences follow brands for value, education, or entertainment, not constant selling.

Ignoring audience interactions signals disengagement. Failing to respond to comments and DMs within 24 hours tells the algorithm your content isn’t valuable conversation-starter material.

Poor posting timing means reaching your audience when they’re not active. Indian users peak engagement occurs 6-9 AM, 12-1 PM, and 7-10 PM IST depending on audience demographics.

Strategic fix framework

Analyze your 10 worst-performing and 10 best-performing posts from the past 90 days. Document format (video, carousel, static image), topic, copy style, posting time, and call-to-action for each.

Identify patterns in what works. Do your top posts feature specific content types? Are they posted at particular times? Do they ask questions or encourage saves? These patterns guide your content strategy.

Double down on successful formats. If Reels dramatically outperform static posts, shift 60% of content to Reels. If carousel posts with specific hooks drive comments, create more carousels with similar hooks.

Test video content aggressively. Reels, Shorts, and video consume 68% of social media consumption time. Accounts incorporating video increase engagement by 40-70% on average.

Engage authentically before expecting engagement. Spend 15 minutes daily commenting on competitor and industry accounts. Meaningful comments get you on followers’ radars and prime the algorithm to show your content to engaged users.

Also Read: 15 Red Flags When Hiring a Social Media Agency (And What to Look for Instead)

How do you benchmark your performance against competitors?

Competitor benchmarking provides context for your engagement metrics. A 2% engagement rate might be excellent for your industry, while it might be below average for another. Manual tracking and strategic tools enable data-driven decisions.

Manual benchmarking approach

Select 5 direct competitors and track their performance monthly. Document their follower count, posting frequency, average engagement per post, and engagement rate. After 3-6 months, patterns emerge revealing industry standards and competitive positioning.

Benchmarking tools

Socialinsider provides detailed engagement tracking and competitor analysis across platforms. Sprout Social offers comprehensive benchmarking dashboards with historical trend analysis. For budget-conscious teams, a simple Google Sheets tracker that monitors key metrics works well.

Competitor benchmarking template

BrandPlatformFollowersMonthly PostsAvg Engagement %Top Content Type
Competitor AInstagram150K152.8%Instagram Reels
Competitor BInstagram280K201.9%Carousels
Competitor CLinkedIn45K123.5%Document Posts
Your BrandInstagram120K122.1%Static Posts
Industry AverageInstagram150K152.3%Mixed Content

What content formats get the highest engagement?

Content format directly impacts engagement rates. Short-form video dominates user consumption, but format effectiveness varies by platform and audience.

Instagram content formats by engagement

FormatAverage Engagement RateBest ForIdeal Duration
Reels3.5-5%Entertainment, education, trends15-60 seconds
Carousels2.5-4%Step-by-steps, comparisons, product showcasesN/A
Stories3-5% reply rateTime-sensitive updates, behind-the-scenes5-15 seconds
Single Image Posts1-2%Announcements, quotes, milestonesN/A
Video Posts1.5-3%Tutorials, testimonials, announcements30-120 seconds

LinkedIn content formats by engagement

FormatAverage Engagement RateBest ForIdeal Length
Document Posts3-6%Reports, case studies, templatesProfessional documents
Carousel Posts2.5-5%Step-by-steps, insights, frameworks5-10 slides
Text with Hook2-4%Thought leadership, questions, stories100-300 words
Image Posts1.5-3%Infographics, screenshots, announcementsHigh-quality images
Video Posts1.5-2.5%Founder messages, testimonials, training30-90 seconds

Twitter/X content formats by engagement

FormatAverage Engagement RateBest ForIdeal Length
Thread with Images1.5-3%Educational content, stories, tutorials5-15 tweets
Single Tweet with Image0.8-1.5%News, updates, takesCompelling image
Thread Without Image1-2%Thoughts, experiences, analysisClear, engaging
Text Only0.3-0.8%Quick commentary, reactions280 characters
Video Tweet1.2-2%Clips, demonstrations, announcements15-60 seconds

Get your Custom Engagement Rate Benchmark Report

Understanding industry benchmarks is one thing. Knowing exactly how your brand compares to competitors and the India market is transformative. upGrowth provides custom engagement rate analysis, competitor benchmarking, and actionable optimization strategies tailored to your industry and audience.

Our benchmark reports include month-over-month growth tracking, content format analysis, optimal posting time recommendations, and specific engagement improvement strategies. Move beyond vanity metrics and focus on metrics that drive real business results.

Book a social media growth consultation


Frequently asked questions

1. What engagement rate should I aim for on Instagram in 2025?

Industry-standard good Instagram engagement is 1.5-3.5%. Accounts achieving 3.5-6% are performing excellently. Factors affecting your target include industry (D2C targets 2.5-5%, B2B targets 1.5-3%), follower count (larger accounts naturally see slightly lower rates), and content consistency. Focus on improving month-over-month rather than comparing absolute numbers.

2. Is engagement rate more important than follower count?

Absolutely yes. A 50K account with 4% engagement (2000 engaged followers per post) provides more business value than a 500K account with 0.5% engagement (2500 engaged followers per post). Engagement indicates audience quality and content relevance, which directly impact conversion rates, brand loyalty, and business outcomes.

3. How do you calculate engagement rate correctly?

Engagement rate equals (Total Interactions divided by Total Impressions) multiplied by 100. Total Interactions includes likes, comments, shares, saves, and relevant clicks. Total Impressions is the number of times your content was displayed. Most platforms provide this data in native analytics. Calculate monthly averages rather than individual post rates for meaningful comparisons.

4. What is a good LinkedIn engagement rate for B2B companies?

LinkedIn B2B company pages typically achieve 2-4% engagement, which is good. Excellent performance is 4-7%, while anything above 7% indicates exceptional content strategy or highly engaged niche audiences. SaaS and technology companies often achieve higher rates (3-6%) while manufacturing and traditional services often see 1.5-3%.

5. Does posting frequency affect engagement rate?

Yes, significantly. Accounts posting 3-5 times weekly see 35-50% higher engagement rates than accounts posting 1-2 times weekly. However, quality matters more than quantity. One exceptional post weekly outperforms seven mediocre posts. The optimal frequency is typically 4-5 times weekly with consistent quality.

6. Why does my engagement rate drop as followers grow?

Engagement rate naturally decreases as accounts scale. A 10K account can achieve 5% engagement relatively easily. A 500K account achieving 2% represents more total engagement. This occurs because early followers are usually highly targeted, while growth often includes less-targeted followers. Focus on total engaged followers rather than percentage rates as you scale.

7. How do Instagram Reels affect overall engagement rate?

Instagram Reels engagement (3.5-5%) dramatically outperforms feed posts (1-2%). Accounts incorporating Reels see overall engagement rate increases of 40-70%. Since Instagram’s algorithm heavily prioritizes Reels, accounts posting 50% Reels and 50% other content experience maximum reach. Shifting toward Reels is the single highest-leverage engagement improvement.

8. What is dark social and how does it impact engagement metrics?

Dark social refers to engagement happening outside publicly visible metrics, primarily shares to private messages and closed groups. Users saving and sharing content privately don’t register as public engagement. Studies show dark social accounts for 35-50% of total social engagement but appears invisible in analytics. Track saves as a proxy for dark social value.

9. Should you count saves and shares in engagement rate?

Yes, absolutely. Saves often indicate higher-value engagement than likes. Users save content they find genuinely useful or want to reference later. Shares indicate users believe content is valuable enough to recommend to their networks. Include both in engagement calculations: (Likes + Comments + Saves + Shares) / Impressions x 100.

10. What time should you post for best engagement in India?

Peak engagement times in India are 7-9 AM IST (morning commute), 12-1 PM IST (lunch break), and 8-10 PM IST (evening leisure). B2B content performs best 9-11 AM and 5-7 PM. Analyze your audience analytics to identify your specific followers’ peak activity times, which may vary by industry and demographic.

About the Author

amol
Optimizer in Chief

Amol has helped catalyse business growth with his strategic & data-driven methodologies. With a decade of experience in the field of marketing, he has donned multiple hats, from channel optimization, data analytics and creative brand positioning to growth engineering and sales.

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